I just received the Lieutenant RWB Edition as a thank you gift from a house guest. It is beautiful and I am very pleased and proud to own one of your company's flags. I was even impressed with the packaging of the item. It is one of the nicest I've ever seen. Imagine my surprise when I found the plastic parts included in the box and no instructions as to what they were and how to put them together. After studying them for a while, I figured out they were for an easel. I decided to contact the company and let them know the instructions had been omitted and could I be emailed a copy. When I opened the webpage and read some of the reviews, I realized there were no instructions. I too studied the picture shown on the screen and managed to put it together. I would like to suggest that if you are not going to provide instructions, that you have a diagram, that is easier to follow, on your site. I'm a 81 year old woman who no longer likes to have to figure out such things. Actually, instead of the easel I would have preferred a hole in the back or some other method of hanging the flag and a writeup on the background of the company and idea behind the flag and the use of materials. I give you a 5 star rating based to the quality of the flag and the fact is made by our wonder veterans.
The Lieutenant Flag is a beautiful and quality product. Shipping took about 6 weeks however. I attempted to contact customer service via phone and email without any response, so that was very disappointing. Not sure I would shop there again for that reason.
The Lieutenant is beautiful and far exceeded my expectations!
I'm not sure what I expected, the flag is gorgeous! I ordered it as a gift for Christmas on Dec 1st and it arrived the Saturday after Christmas, but it was well worth the wait. The workmanship is fabulous!
Hi! I was lucky enough to receive this fabulous pen from my husband for Christmas! I use it everyday for my calendar and notes to myself- yes, I still use paper for almost everything. Thank you so much for a great pen that makes simple lists a thing of beauty- I would love to know what kind of refill you use for the bullet pen- I really like the way it glides over the page and would like to have a refill when mine runs out. Thank you again and I look forward to hearing from you soon! Grateful, Alyce Scafidi
Happy with the product but Very Disappointed in the Late Christmas delivery after being told they would be here! They were shipped too late and it wasn’t the USPS’s fault! Had to figure out how to get to my recipients since Christmas hsd come and gone !
For US Military veterans, the American flag is more than a symbol of our country. It evokes pride, memories, & a love for this nation. Just as our military men & women have served the US with the flag on their sleeve, Cruise Customs Flags now wants to serve them. Veterans once served a great purpose and bourbon barrels once served a great purpose. We are helping them both find their new purpose handcrafting American flags.
Cruise Customs Flags began with a passion for the American flag & all that it symbolizes. US Military veteran & Co-Owner, Chris Cruise, understands well the value of patriotism. Seeking a meaningful way to express that, Chris & his wife, Amber, started producing hand-crafted American flags.
