Amazing quality product but the customer service slow to reply and ship a missing item that I ordered. I was told there was employee turnover so giving benefit of the doubt, still an amazing product
I am very pleased with The Lieutenant, they are gifts for family members who has served and who is presently serving in the Navy.
Thanks too all.
I sent a support request regarding this order on Saturday Sep 23 at 6:17pm, It said
"I just received my Lt flag (order #11950). It looks great.
However, one of the stars has black overspray/paint on it to the point that it's pretty obvious when you look at the flag. I understand that each flag is handmade and has its own character, but the "character" on that star is somewhat distracting to me.
My question is whether I could just lightly scrape the black from that star, and then re-stain and seal it. If that's the case, is there a specific stain color I should use? And what would I use to re-seal it?
Again...I'm not disappointed with the flag. It's beautiful. I'd just like to do a minor adjustment to this one star.
Thanx much. Jerry Adcock/ LCDR USN (Ret)."
I have not received a response.
I have given many flags as gifts and I am never disappointed in the craftsmanship and detail.
I have one hanging in my home and think every home needs one ❤️